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Terms & Conditions of Stay

Please note by choosing to book with us you acknowledge and accept the following terms and conditions

Cancellation 

Blue Manna Waters have a Strict Cancellation Policy​​

In the instance that we are unsuccessful to re book a cancelled booking the following conditions apply. 

  • To receive a 50% refund guests must cancel at least 21 days prior to check in. 

  • Cancellations up to 21 days prior to check in are Non Refundable. 

  • No refund available should the guest decide to shorten their stay after arrival. 

  • Cancellations must be received within normal business hours, notification after hours will be considered to have been received on the next business day

  • Cleaning & Preparation fee is not refundable under any circumstances

Check In / Out

  • Check in is from 3pm, unless an early check in has been arranged. 

  • Check out is strictly by 10am 

No Smoking

  • There is strictly no smoking inside all properties. If smoking has taken place inside the property or smoke is smelt inside, an amount of $200 will be deducted from your credit card

Cleaning and Departure

As a cleaning fee is paid at time of booking, you are not required to thoroughly clean the property before departure (sweep and mop etc). However, please note the minimum requirements below:

  • Empty your general waste into the red waste bin and recycling into the yellow recycling bin

  • Wash, wipe and put away any crockery/cutlery, and/or unpack dishwasher

  • Remove any food scraps and clean barbecue

  • Dispose of any cigarette butts in the rubbish bin (red lid)

  • Leave the property in a clean & tidy condition

  • Return keys to keysafe and scramble numbers to lock securely

  • Barbecues and Air Fryer must be properly cleaned at the end of your stay. If found to be unclean, a $50 additional cleaning fee will be charged.

Blue Manna Waters reserve the right to charge an additional fee if any of the above is not done on departure. Any charges will be invoiced to you, recouped from your refundable security bond or debited to your credit card following a phone call or email from our office.​

Pets

  • Under no circumstances are pets allowed to be at the property. Breach of this condition will result in immediate termination of stay with no refund. Additional cleaning fees may apply at our discretion and charged to your credit card. 

Damage

  • We request that any damage found on arrival be reported to us immediately. This is an extremly unlikely scenario as prior to your check in our house keeper will have prepared the property for your arrival. 

  • We take pride in our properties and we realise accidents can happen. Please notify us ASAP if there are any incidents. 

  • Costs to repair any damage which wasn't notified on arrival will be invoiced to you and or debited from your credit card following a phone call or email from our office. 

What to Bring

  • The apartments are fully self contained and linen is provided. 

  • Whilst some properties may have minimal quantities of toilet paper, washing powders & detergents, and soap; it is expected that guests will bring their own items for the length of their stay

  • Generally, nothing is provided in the way of food items. Guests need to bring their own tea, coffee, sugar, salt, pepper and other food stuffs. Drakes Supermarket is within 50 metres walk. 

Guests

  • The property affords a first floor location (with stairs and outdoor balcony) and on this basis we do not consider it to be suitable for unsupervised children. 

  • Number of guests is strictly limited to the declared number in your booking. Exceeding this number is a breach of contract between the guest and Blue Manna Waters and you will be asked to leave immediately with no refund. 

  • The person who makes the booking is responsible for the booking and behaviour of guests staying

  • Strictly no parties or functions. If either are discovered you will be asked to leave immediately and your booking will not be refunded. 

  • Caravans, motor homes, camper vans, tents or swags are not permitted on the property. 

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